Refund/ Cancellation Policy

Last updated: December 16, 2025

We understand that plans can change, and we do our best to accommodate your event. The following policies ensure fairness and proper preparation on both sides.

Deposits
A non-refundable deposit is required to secure your date. No event is confirmed until this payment is received.

Cancellations
· 14+ days before event: Deposit is non-refundable, but no additional fees are charged.
· 7–13 days before the event: Client is responsible for 50% of the total invoice.
· 0–6 days before the event: Client is responsible for 100% of the total invoice due to food preparation and scheduling.

Rescheduling
‍Rescheduling is permitted based on availability. Deposits may be transferred to a new date if rescheduled at least 10 days before the event.

Guest Count Adjustments
Final guest count is due 7 days prior. Increases may be accommodated but are not guaranteed.

Force Majeure
If an event cannot proceed due to circumstances beyond our control (weather, emergencies, etc.), we will work with you to reschedule.

Catering Service Terms
‍Last updated: December 16, 2025
These terms outline what is included in our catering services and what clients can expect.

What’s Included
· Customized menu planning
· Food preparation and delivery (or on-site cooking for certain services)
· Service staff (if included in your proposal)
· Heating instructions for drop-off orders

What’s Not Included (Unless Specifically Added)
· Tableware, linens, decor, or rentals
· Alcohol service
· Venue cleanup or trash removal
· Gratuity (optional but appreciated)

Client Responsibilities
· Providing accurate event details
· Ensuring safe access to the venue/kitchen
· Disclosing allergies or dietary restrictions in advance

Food Safety
Any leftover food becomes the client’s responsibility once service ends.

Event Policies
Please review the following guidelines to help us provide a smooth, stress-free, and exceptional dining experience.

‍Guest Count Finalization
‍To ensure accurate preparation and staffing, final guest counts are required 14 days before your event. This number is considered final and will be used for:
· Food quantities
· Staffing assignments
· Rental needs
· Final invoice totals

If the count increases after this deadline, we will do our best to accommodate, but availability is not guaranteed.

‍Rescheduling & Date Changes
‍We understand that plans can shift. If you need to reschedule:
· Requests made 14+ days before the event may be moved without penalty (based on availability).
· Requests made fewer than 14 days before the event may incur additional costs for labor already scheduled or ingredients already purchased.

We will always communicate transparently and work with you to find the best solution.

‍Cancellations
‍Because every menu is created specifically for your event:
· Cancellations within 7 days of the event are non-refundable.
· Cancellations 8–14 days prior may receive partial credit.
· Cancellations 15+ days prior may receive full credit or refund, depending on services already rendered.

‍Leftovers & Food Safety
‍For safety and liability reasons:
· Any leftover food displayed in buffet or event settings may be transferred to the client upon request.
· Once food leaves our possession, Marita’s Table is not responsible for storage, handling, or consumption.
· Per health guidelines, certain items may not be packed to-go if they have been out beyond recommended time limits.

We follow all local health regulations to keep your guests safe.

‍Staffing & Service
‍Our team is scheduled based on the needs of your event.
Staffing may include:
· On-site chef
· Service staff
· Set-up and breakdown team

If additional staff is requested or required due to event changes or extended service hours, additional fees may apply.

‍Set-Up & Breakdown
‍We kindly request access to the venue 1–2 hours prior to service time for proper set-up.
Breakdown typically occurs immediately after service ends unless other arrangements are made.

Please inform us of any:
· Venue restrictions
· Load-in instructions
· Parking requirements
· Kitchen access limitations

This ensures smooth and timely service.

‍Rentals & Equipment
‍If your event requires rentals (tables, linens, warmers, dishware, etc.), Marita’s Table can arrange them or coordinate with your rental provider.

Client is responsible for:
Replacement of damaged or unreturned rental items
Ensuring access for rental delivery and pick-up

‍Allergies & Special Dietary Needs
‍We are happy to accommodate dietary needs with advance notice.
However, while we take precautions, we cannot guarantee an allergen-free environment.

‍Payment Terms
‍A non-refundable deposit is required to secure your event date.
‍
Remaining balance is due:
· 7 days before the event for events under 50 guests
· 14 days before the event for events with over 50 guests

Late payments may delay event confirmation.

‍Weather & Outdoor Events
‍For outdoor events, the client is responsible for providing appropriate shelter for food and staff. If weather conditions compromise safety or food quality, Marita’s Table reserves the right to adjust the setup.

‍Our Promise
‍At Marita’s Table, every event is crafted with care, intention, and the flavors of home.These policies ensure we can deliver the smooth, elevated experience your guests deserve.